Communication

On operational level this covers the knowledge and skills related to the following main tasks of the boatman:

  • boatman should be able to communicate generally and professionally, which includes the ability to use standardised communication phrases in situations with communication problems.
  • The boatman should be able to be sociable.

On management level this covers the knowledge and skills related to the following main tasks of the boatmaster:

  • The boatmaster should be able to perform human resources management, be socially responsible, and take care of organisation of workflow and training on board the craft.
  • The boatmaster should be able to ensure good communication at all times, which includes the use of standardised communication phrases in situations with communication problems.
  • The boatmaster should be able to foster a well-balanced and sociable working environment on board.